FAQ


These are some questions which we are often asked. If you have a particular question you would like to ask, please feel free to contact us via email, or contact us.


Will it take my child long to settle into child care?

All children settle in their own way and in their own time. We ensure that new children feel welcomed and allocate a buddy where appropriate for their age to make settling easier for them. Separation anxiety may occur but is temporary and will pass. Our caring team will help both you and your child through any difficult time.

What about when my child cries?

It is suggested that goodbyes are not prolonged as this can add to the separation anxiety of the child. Have a cuddle and a kiss then say goodbye and leave. It may be harder on you the parent this way but it is much easier on your child. The Centre Director or Group Leader will contact parent/guardians if the child does not settle and will provide the family with information and suggestions to make separation easier. We will also contact parents if their child was particularly upset when they left.


What if my child needs daily medications, can you give this?

Yes, we can give medication as long as a Medication Permission Form is completed by the parent which includes details of the child plus identification, purpose and dose of medication. For more information on our Medication Policy contact us.